Last updated: June 8, 2026

SALT Hydration & Wellness ("SALT," "we," "us," or "our") is operated by Chiyu LLC. We respect your privacy. This Privacy Policy explains what information we collect, how we use it, how we handle text-message consent, and the choices you have. By using our website or services, you agree to this Policy.

Who we are

SALT Hydration & Wellness is operated by Chiyu LLC, an Idaho limited liability company. You can reach us by email at info@salthw.com or by mail at 2177 E Dunyon St, Ste 103, Eagle, ID 83616.

Information we collect

We collect information you provide directly through our contact form and during the course of receiving services, including your name, email address, phone number, reason for inquiry, preferred contact method, and any message you send us. When you book or receive services, we may collect additional information necessary to schedule and deliver care. We also automatically collect limited technical information (such as IP address, browser and device type, and pages visited) through cookies and similar technologies.

How we use your information

We use your information to respond to inquiries, schedule and provide services, send service-related communications, process payments, improve our website and offerings, and comply with our legal obligations. We communicate with you using the contact details and preferred contact method you provide.

Text messaging (SMS)

If you opt in to text messages by checking a consent box on our forms, we will send messages consistent with the specific consent you provided:

• Non-marketing (transactional) messages — such as appointment reminders, scheduling updates, service-related notifications, client follow-up communication, and account notifications.
• Marketing messages — such as special offers, promotions, service updates, wellness programs, and related announcements.

You will only receive the message types for which you checked a box. Message frequency may vary. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. SMS consent is not a condition of purchase or of receiving services.

We do not sell your information

We do not sell your personal information. Mobile information (including your phone number) and SMS opt-in consent will not be shared with or sold to third parties or affiliates for their marketing or promotional purposes. We may share information with service providers who help us operate our business — such as our customer relationship management (CRM), scheduling, payment, and communications providers — only as needed to deliver our services, and only to the extent required to perform those functions. We may also disclose information when required by law.

Protected health information

Some information you share in connection with receiving care may be protected health information (PHI). We handle PHI in accordance with applicable law, including HIPAA where applicable. Please do not submit sensitive medical information, lab results, prescriptions, or urgent medical concerns through our public contact form. If you are an existing client, please use the secure communication method provided by our team.

Data retention

We retain personal information for as long as necessary to provide services, comply with our legal and recordkeeping obligations, resolve disputes, and enforce our agreements.

Your choices and rights

You may request access to, correction of, or deletion of your personal information by emailing us at info@salthw.com. You can unsubscribe from marketing emails using the link in those emails, and opt out of text messages at any time by replying STOP. Depending on your state of residence, you may have additional rights regarding your personal information — such as the right to know what we collect, to request deletion, and to opt out of certain uses. To exercise any such rights, contact us at info@salthw.com, and we will respond as required by applicable law.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or services after changes take effect constitutes acceptance of the updated Policy.

Contact us

If you have questions about this Privacy Policy, contact SALT Hydration & Wellness (operated by Chiyu LLC) by email at info@salthw.com.